Transcription of Going lean in the NHS
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Going lean in the NHS
Going lean in the NHSG oing lean in the NHSHow lean thinkingwill enable the NHSto get more out of the same resourcesAn introductory guide for healthcare organisations seeking to: improve quality and efficiency improve patient care and experience improve safety and reduce mortality reduce length of stay reduce waste lower costs eliminate delays improve staff morale1 Lean thinkingfor better, safer healthcare with no delaysFive principles of lean to maximise customer value by eliminating waste ..5 Who is a customer? ..5 Principle 1: Specify 's valued / not valued by patients and carers?
We should deliver care on demand, with the resources needed for it. 5 Pursue perfection Develop and amend processes continuously in pursuit of the ideal. Implications for healthcare In healthcare we need to identify and agree what value we provide to customers. Anything that improves patient care and experience is adding value, anything else is ...
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