Transcription of Grievance Resolution Procedure
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Grievance Resolution Procedure
Grievance Resolution Procedure Steps in the Grievance Resolution Procedure Resolving a Grievance may involve up to 5 stages. Lack of Resolution at one stage becomes the trigger for referral to the next stage. At any stage of the process the complainant may have the support of a union representative, legal representative or support person. Similarly the Local Government association (LGNSW) may represent Council. When Procedure What happens Step 1 Discussion between the parties. In some As soon as possible. The Grievance may be cases the Grievance may be resolved at resolved at this stage. this stage. You may find that the person didn't mean to do what they did. Step 2 The complainant discusses the Grievance The person contacted about the Grievance CONTACT. with a Contact Officer, supervisor, must discuss it as soon as they can and manager or human resources officer.
Grievance Resolution Procedure 5.1 Steps in the grievance resolution procedure Resolving a grievance may involve up to 5 stages. Lack of resolution at one stage becomes the trigger for referral to the next stage. At any stage of the process the complainant may have the support of a union representative, legal representative or support person.
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