Transcription of Guidance Notes: Ishikawa Diagrams
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Guidance Notes: Ishikawa Diagrams Doc 6K/1 Page 1 of 4 Introduction Ishikawa Diagrams (also called fishbone Diagrams or cause-and-effect Diagrams ) are Diagrams that show the causes of a certain event or problem. A common use of the Ishikawa diagram is in product design, to identify potential factors causing an overall effect and to help identify the root cause of non-conformances. Ishikawa Diagrams were proposed by Kaoru Ishikawa in the 1960s, who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management. It was first used in the 1960s, and is considered one of the seven basic tools of quality management, along with the histogram, Pareto chart, check sheet, control chart, flowchart, and scatter diagram.
Guidance Notes: Ishikawa Diagrams Doc 6K/1 Page 3 of 4 The approach combines brainstorming with use of a type of concept map. How to Use the Tool:
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