Transcription of GUIDE FOR ASSESSORS -Process Phone Calls …
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GUIDE FOR ASSESSORS -Process Phone Calls …
assessment GUIDE FOR ASSESSORS Processing incoming and outgoing Calls ID: 14348 NQF Level 2 id278020984 pdfMachine by Broadgun Software - a great PDF writer! - a great PDF creator! - 1/49 assessment GUIDE Content SECTION 1 GENERAL GUIDELINES FOR THE How to use this assessment , Moderation and RPL SECTION Unit Standard: Process incoming and outgoing telephone Unit Standard assessment Appeals SECTION 3 assessment GUIDE FOR Pre- assessment Action Notification/Invitation to Learner Notification to other Learner During assessment - assessment assessment Activity 1: assessment Activity 2: Structured assessment Activity 3 Supervisors Post Competence assessment SECTION 4 - QUALITY ASSESSORS Review Moderator s 2/49 SECTION 1 General Guidelines for the Assessor How to use this GUIDE This GUIDE has been developed to assist learner- ASSESSORS to implement outcomes-based assessment in their organisations for the first time.
5/49 Principle Policy Explanation Reliability Assessment practices are fair, consistent and are reviewed. Moderation practices are implemented to
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