Transcription of Guideline for Name Corrections - lufthansaexperts.com
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Guideline for Austrian Airlines, Brussels Airlines, Lufthansa and SWISS Guideline FOR name Corrections Status: 01 December 2021 Version: Target group: Travel agencies Public Valid for: Austrian Airlines Brussels Airlines Eurowings Lufthansa SWISS CONTENTS LUFTHANSA GROUP Guideline for name Corrections Public 2/7 CONTENTS 1. Introduction 3 2. Which name Corrections are permitted? 3 3. Prohibited name Corrections 4 4. Which name Corrections are technically restricted? 5 5. What is the process when a new PNR has to be created? 5 6. What are the options if no name correction is permitted? 6 7. What should be born in mind when reissuing tickets?
Retrospective corrections to the PNR/ticket involve considerable effort and expense. For this reason, a uniform fee per ticket of EUR 25 / CHF 25 / USD 25 / CAD 35 (or equivalent in the local currency converted from EUR as per standard conversion rules) will apply to a name correction made after an Austrian Airlines,
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