Guidelines for Human-AI Interaction

Guidelines for Human-AI Interaction Saleema Amershi, Dan Weld* , Mihaela Vorvoreanu, Adam Fourney, Besmira Nushi, Penny Collisson, Jina Suh, Shamsi Iqbal, Paul N. Bennett, Kori Inkpen, Jaime Teevan, Ruth Kikin-Gil, and Eric Horvitz Microsoft Paul G. Allen School of Computer Redmond, WA, USA Science & Engineering {samershi, mivorvor, adamfo, benushi, pennycol, jinsuh, University of Washington shamsi, pauben, kori, teevan, ruthkg, horvitz} Seattle, WA, USA ABSTRACT Advances in artifcial intelligence (AI) frame opportunities and challenges for user interface design. Principles for Human-AI Interaction have been discussed in the human -computer Interaction community for over two decades, but more study and innovation are needed in light of advances in AI and the growing uses of AI technologies in human -facing appli-cations. We propose 18 generally applicable design guide -lines for Human-AI Interaction .

AI interaction have been discussed in the human-computer interaction community for over two decades, but more study and innovation are needed in light of advances in AI and the growing uses of AI technologies in human-facing appli-cations. We propose 18 generally applicable design guide-lines for human-AI interaction. These guidelines are vali-

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