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Guidelines for Human-AI Interaction - microsoft.com

Guidelines for Human-AI Interaction Saleema Amershi, Dan Weld* , Mihaela Vorvoreanu, Adam Fourney, Besmira Nushi, Penny Collisson, Jina Suh, Shamsi Iqbal, Paul N. Bennett, Kori Inkpen, Jaime Teevan, Ruth Kikin-Gil, and Eric Horvitz microsoft Paul G. Allen School of Computer Redmond, WA, USA Science & Engineering {samershi, mivorvor, adamfo, benushi, pennycol, jinsuh, University of Washington shamsi, pauben, kori, teevan, ruthkg, horvitz} Seattle, WA, USA ABSTRACT Advances in artifcial intelligence (AI) frame opportunities and challenges for user interface design. Principles for Human-AI Interaction have been discussed in the human -computer Interaction community for over two decades, but more study and innovation are needed in light of advances in AI and the growing uses of AI technologies in human -facing appli-cations.

merous guidelines and recommendations for how to design for efective human interaction with AI-infused systems. For example, Norman [33] and Hk [16] both recommended building in safeguards like verifcation steps or controlling ... all-day calorie burn, for a day.” ...

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