Guidelines for Managing Complaints, Misconduct and ...

Guidelines for Managing complaints , Misconduct and unsatisfactory performance in the VPS. Last updated 6 July 2017. Guidelines FOR Managing complaints , Misconduct AND unsatisfactory . performance IN THE VPS. CONTENTS PAGE. Part 1 General Principles Applicable to Managing complaints , Misconduct and unsatisfactory performance for VPS Employees 2. Part 2 Selecting the Right Process 17. Part 3 complaints resolution processes 21. Part 4 Guidelines for Managing Misconduct 31. Part 5 Guidelines for Managing unsatisfactory performance 41. Part 6 Rights of Review and Appeal 51. Further Assistance 53. Guidelines for Managing complaints , Misconduct and unsatisfactory performance in the VPS Page 1. PART 1 GENERAL PRINCIPLES APPLICABLE TO Managing complaints , Misconduct AND unsatisfactory performance FOR VPS.

Guidelines for Managing Complaints, Misconduct and Unsatisfactory Performance in the VPS Page 5 Public sector values The Public Administration Act 2004 specifies the public sector values to be observed by all Victorian public officials, including employees of the Department.

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  Guidelines, Performance, Complaints, Managing, Misconduct, Guidelines for managing complaints, Unsatisfactory, Misconduct and unsatisfactory performance

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