Guidelines for Managing Complaints, Misconduct and ...

Guidelines for Managing complaints , Misconduct and unsatisfactory performance in the VPS. Last updated 6 July 2017. Guidelines FOR Managing complaints , Misconduct AND unsatisfactory . performance IN THE VPS. CONTENTS PAGE. Part 1 General Principles Applicable to Managing complaints , Misconduct and unsatisfactory performance for VPS Employees 2. Part 2 Selecting the Right Process 17. Part 3 complaints resolution processes 21. Part 4 Guidelines for Managing Misconduct 31. Part 5 Guidelines for Managing unsatisfactory performance 41. Part 6 Rights of Review and Appeal 51. Further Assistance 53. Guidelines for Managing complaints , Misconduct and unsatisfactory performance in the VPS Page 1. PART 1 GENERAL PRINCIPLES APPLICABLE TO Managing complaints , Misconduct AND unsatisfactory performance FOR VPS. EMPLOYEES. Overview Every day, managers may deal with a range of challenges such as workplace conflict, grievances, and policy issues. These matters are dealt with in accordance with the needs and requirements of the particular workplace, taking into account Department of Education and Training ( Department ) policy and best practice.

grievances, and policy issues. These matters are dealt with in accordance with the needs and requirements of the particular workplace, taking into account Department of Education and Training (“Department”) policy and best practice. The Guidelines for Managing Complaints, Misconduct and Unsatisfactory Performance in the VPS (“the

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  Policy, Guidelines, Performance, Complaints, Managing, Misconduct, Guidelines for managing complaints, Unsatisfactory, Misconduct and unsatisfactory performance

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