Transcription of Guidelines on Basic Banking Services
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Guidelines on Basic Banking Services
BNM/RH/CP 008-8 Development Finance and Enterprise Department Concept Paper - Guidelines on Agent Banking PART A OVERVIEW .. 1 1 INTRODUCTION .. 1 2 OBJECTIVE .. 1 3 APPLICABILITY .. 2 4 EFFECTIVE DATE .. 2 5 LEGAL 2 PART B POLICY REQUIREMENTS .. 3 6 AGENT Banking Services .. 3 7 AGENT Banking OVERSIGHT & 5 8 AGENT MANAGEMENT .. 6 9 CUSTOMER PROTECTION, AWARENESS & EDUCATION .. 11 PART C OPERATIONAL REQUIREMENTS .. 13 10 INFRASTRUCTURE & SYSTEMS REQUIREMENT .. 13 11 APPLICATION 14 12 REPORTING REQUIREMENTS .. 15 13 15 PART D APPENDICES .. 17 APPENDIX I LIST OF UNSERVED MUKIMS .. 17 APPENDIX II CHECKLIST OF AGENT Banking APPLICATION .. 29 APPENDIX III REPORTING REQUIREMENT (MONTHLY STATISTICS) .. 32 APPENDIX IV REPORTING REQUIREMENT (AGENT DETAILS) .. 33 BNM/RH/CP 008-8 Development Finance and Enterprise Department Concept Paper Guidelines on Agent Banking Page 1/33 PART A OVERVIEW 1 INTRODUCTION The Financial Sector Blueprint 2011-2020 emphasise greater efforts towards achieving the vision of an inclusive financial system that best serves all members of society, including the underserved, to have access and usage of quality and affordable essential financial Services .
BNM/RH/CP 008-8 Development Finance and Enterprise Department Concept Paper – Guidelines on Agent Banking Page 2/33 2.3 The Guidelines supersedes the circular on Shared Banking Services
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