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Guidelines on Basic Banking Services

BNM/RH/CP 008-8 Development Finance and Enterprise Department Concept Paper - Guidelines on Agent Banking PART A OVERVIEW .. 1 1 INTRODUCTION .. 1 2 OBJECTIVE .. 1 3 APPLICABILITY .. 2 4 EFFECTIVE DATE .. 2 5 LEGAL 2 PART B POLICY REQUIREMENTS .. 3 6 AGENT Banking Services .. 3 7 AGENT Banking OVERSIGHT & 5 8 AGENT MANAGEMENT .. 6 9 CUSTOMER PROTECTION, AWARENESS & EDUCATION .. 11 PART C OPERATIONAL REQUIREMENTS .. 13 10 INFRASTRUCTURE & SYSTEMS REQUIREMENT .. 13 11 APPLICATION 14 12 REPORTING REQUIREMENTS .. 15 13 15 PART D APPENDICES .. 17 APPENDIX I LIST OF UNSERVED MUKIMS .. 17 APPENDIX II CHECKLIST OF AGENT Banking APPLICATION .. 29 APPENDIX III REPORTING REQUIREMENT (MONTHLY STATISTICS).

BNM/RH/CP 008-8 Development Finance and Enterprise Department Concept Paper – Guidelines on Agent Banking Page 2/33 2.3 The Guidelines supersedes the circular on Shared Banking Services

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