handbook 27 march - Public World

DUTYCAREof Healthcare ProfessionalsTHEOFP ractical advice on the duty ofcare of healthcare professionalsand their employers and what wemust do to help protect patientsand staffRoger Klinewith Shazia KhanThe Mid Staffordshire Hospital Public InquiryReport exposed deep failings at one hospital,but concluded that those failings could recurelsewhere. This practical handbook advisesstaff at every level about how, collectivelyand individually, to handle pressures thatcould compromise good care standards. Un-derpinned by an understanding of the law,and with links to additional information andresources, it is designed to help staff upholdstandards of ethical behaviour and profes-sional accountability, and their duty of care topatients, when they feel these may be in dan-ger of being undermined by other Kline is the co-author with Michael Preston Shoot of Pro-fessional Accountability in Social Care and Health: Challengingunacceptable practice and its management (Sage 2012).

The evidence gathered by the Inquiry shows clearly that for many patients the most basic elements of care were neglected. Calls for help to …

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