Transcription of Handoff Communications: A Systems Approach
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Handoff Communications: A Systems Approach
R E V I E W S & A N A LY S E S. Handoff Communications: A Systems Approach Lea Anne Gardner, PhD, RN INTRODUCTION. Senior Patient safety Analyst Pennsylvania Patient safety Authority Personnel at a Pennsylvania healthcare facility contacted the Pennsylvania Patient safety Authority to learn about the types of Handoff -related events reported by other facilities in the state so they could adapt and improve their Handoff processes. ABSTRACT Handoffs involve sharing patient information and often include performing a visual Handoffs are an integral part of care inspection of the patient to confirm the accuracy of information Handoff coordination and the delivery of safe communications coordinate patient care by passing essential information about a patient care. Effective handoffs have patient's health status and responsibility for the patient's care from one healthcare multiple functions: transferring responsi- worker to another. They occur at change of shift ( , attending physicians, nursing bility and accountability for the patient's staff), transfer of patients from one area within a healthcare facility to another, trans- care and confirming the accuracy of fers between facilities, and during shifts when staff leave the unit or area to tend to information from one healthcare worker other patients or take a break.
Safety Authority to learn about the types of handoff-related events reported by other facilities in the state so they could adapt and improve their handoff processes. Handoffs involve sharing patient information and often include performing a visual
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