Transcription of Handout #1 THE CHANGE PROCESS
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Handout #1 THE CHANGE PROCESS
Handout #1 THE CHANGE PROCESS UNFREEZING --THE STATUS QUO CHANGING--THROUGH A SET OF ACTIONS REFREEZING--INTO A STABLE PATTERN Handout #2 THE CHANGE PROCESS UNFREEZING: CHANGE may be initiated by a crisis in the organization, new demands placed on the organization, or inno- vation proposed by someone in the organization. The old ways are opened to questions, and the climate for CHANGE exists. CHANGING: CHANGE occurs through a random PROCESS of looking for new solutions, or a planned approach to solving a problem. There is uncertainty, confusion, searching and probably conflict. REFREEZING: CHANGE slows, as new ways replace the old ones and become standard practice. members accept the new situation.
Handout #2 THE CHANGE PROCESS UNFREEZING: Change may be initiated by a crisis in the organization, new demands placed on the organization, or inno-
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