Transcription of Handout #1 THE CHANGE PROCESS - ocfs.ny.gov
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Handout #1 THE CHANGE PROCESS - ocfs.ny.gov
Handout #1 THE CHANGE PROCESS UNFREEZING --THE STATUS QUO CHANGING--THROUGH A SET OF ACTIONS REFREEZING--INTO A STABLE PATTERN Handout #2 THE CHANGE PROCESS UNFREEZING: CHANGE may be initiated by a crisis in the organization, new demands placed on the organization, or inno- vation proposed by someone in the organization. The old ways are opened to questions, and the climate for CHANGE exists. CHANGING: CHANGE occurs through a random PROCESS of looking for new solutions, or a planned approach to solving a problem.
Handout #3 THE SUPERVISOR AS CHANGE AGENT 1. Creates a vision of how things can be done better. 5. Persist until the 2.
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