Transcription of Homelessness program guidelines, specifications and ...
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Homelessness program guidelines, specifications and requirements Updated October 2021 Version Homelessness program guidelines, specifications and Requirements 2 Table of Contents 1 Introduction .. 4 2 Context .. 4 3 About the Homelessness program .. 4 program aim .. 4 Underpinning approaches to service delivery .. 4 Housing first .. 4 Duration of need .. 5 program logic .. 6 Service delivery framework .. 7 Service categories, types and sub-types .. 7 Service user groups .. 13 Broad service user groups .. 13 Service user groups .. 14 Service User Sub-Groups .. 15 Geographic Catchment .. 15 Service Deliverables .. 16 Outcomes and Targets .. 16 Outputs and Targets .. 17 4 Service delivery requirements .. 21 Requirements for all Access, Support, and Supported Accommodation and 22 Case management .. 22 Accessibility.
The principles supporting a duration of need approach include: • Clients stay in supported accommodation for as shorter time as possible, with transition to longer term housing as the goal (in line with a housing first approach). • A focus on addressing clients’ needs in the context of case management and doing ‘whatever it
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