Transcription of Hoshin Kanri: Implementing the Catchball Process
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Hoshin Kanri: Implementing the Catchball Process
Long range planningLong Range Planning 34 (2001) kanri : Implementingthe Catchball ProcessCharles Tennant and Paul RobertsInvolving employees in strategy deployment is an active topic of strategicmanagement, but has been difficult to achieve in western companies. Themethodology known as Hoshin kanri has proved an effective strategy deploymentprocess in Japan where it has been extensively applied for integrating strategy andTotal Quality Management (TQM), but its adoption in the West has been low, exceptfor a few innovatory companies.
long range planning Long Range Planning 34 (2001) 287-308 www.lrpjournal.com Hoshin Kanri: Implementing the Catchball Process Charles Tennant and Paul Roberts
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