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How to implement World Class Operational …

I DEGREE PROJECT, IN PROJECT MANAGEMENT AND Operational DEVELOPMENT, SECOND LEVEL STOCKHOLM, SWEDEN 2014 How to implement World Class Operational Management in effective way in the initial stage: A Case Study of BillerudKorsn s Wenjun Xie KTH ROYAL INSTITUTE OF TECHNOLOGY INDUSTRIAL ENGINEERING AND MANAGEMENT i i Abstract Under the increased competition on the global market, companies should deliver World - Class performance exceeding the capabilities of their strongest competitors. Company is not only concentrating the efficiency and effectiveness , but also needs to change the culture. Hence, nowadays, World Class Operational Management (WCOM) is a significant concept for the company to maximize the Operational performance, continuous improvement, and efficient and effective operations.

1 1 Introduction 1.1 Background Traditional manufacturers do not seem to strive for a balance between efficiency and effectiveness (Kaydos, 1991).

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