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HSRM Community Provider Quick Reference Guide

HerHSRM Community ProviderQuick Reference Guide 1 October 2021 HealthShare Referral ManagerQuick Reference Guide for Community ProvidersHEALTHSHARE REFERRAL MANAGER (HSRM) is an electronic referral and authorization processing system used by the Department of Veterans Affairs (VA) to accelerate Veterans access to Community care. HSRM allows VA, third-party administrators (TPAs), and Community providers to better manage Community care referrals and authorizations. HSRM facilitates a reduction in turnaround time for processing referrals, providing care, submitting claims, and receiving payment. This Quick Reference Guide is one of several guides that will help users get the most out of Reference Guide TOPICS1. Referral lifecycle overview2. Locate a referral3. Manually change the status of a referral4. Access Standardized Episode of Care information 5. Print the Offline Referral Form6. Manage documents7. Record and manage appointments8. View additional referral information9.

Appointment for, Scheduling Method, Date/Time, etc.). Mandatory fields are indicated by a n asterisk (screen readers identify asterisks as . Star. and . Required). Note: For referrals in Community Care Network (CCN) 1 – 6, there will be a mandatory yes/no question on the . Record Appointment . screen: Did the Veteran self -schedule their ...

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