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HSRM Community Provider Quick Reference Guide

HerHSRM Community ProviderQuick Reference Guide 1 October 2021 HealthShare Referral ManagerQuick Reference Guide for Community ProvidersHEALTHSHARE REFERRAL MANAGER (HSRM) is an electronic referral and authorization processing system used by the Department of Veterans Affairs (VA) to accelerate Veterans access to Community care. HSRM allows VA, third-party administrators (TPAs), and Community providers to better manage Community care referrals and authorizations. HSRM facilitates a reduction in turnaround time for processing referrals, providing care, submitting claims, and receiving payment. This Quick Reference Guide is one of several guides that will help users get the most out of Reference Guide TOPICS1. Referral lifecycle overview2. Locate a referral3. Manually change the status of a referral4.

HSRM Community Provider Quick Reference Guide. HSRM Community Provider Quick Reference Guide. 1 October 2021. 3. MANUALLY CHANGE THE STATUS OF A REFERRAL. The Referral Status shows where a referral is in its lifecycle. Community providers should only use Accepted, Rejected, First Appointment Made , and Initial Care Given.

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