Transcription of IATA - BSP Manual for Agents
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IATA - BSP Manual for Agents
BSP Manual for Agents NewGen ISS Edition 5 Effective 1 September 2021 BSP Manual for Agents NewGen ISS Contents INTRODUCTION .. 3 CHAPTER 1 THE BILLING AND SETTLEMENT PLAN (BSP) .. 4 CHAPTER 2 BSP Agents /AIRLINES RELATIONS (GOVERNANCE) .. 10 CHAPTER 3 TRAVEL AGENT LIFECYCLE .. 13 CHAPTER 4 IATA CUSTOMER PORTAL .. 20 CHAPTER 5 BSPlink .. 27 CHAPTER 6 ELECTRONIC TICKETING .. 30 CHAPTER 7 REFUNDS .. 32 CHAPTER 8 CUSTOMER CARD TRANSACTIONS .. 33 CHAPTER 9 IATA EASYPAY .. 36 CHAPTER 10 ALTERNATIVE TRANSFER METHODS .. 40 CHAPTER 11 AGENCY DEBIT/CREDIT MEMOS AND OTHER ADJUSTMENTS .. 42 CHAPTER 12 BSP BILLING & OTHER REPORTS .. 49 CHAPTER 13 BSP REMITTANCE PROCESS .. 51 CHAPTER 14 RISK MANAGEMENT .. 55 CHAPTER 15 FINANCIAL SECURITY PROCESS .. 62 CHAPTER 16 SECURITY .. 64 CHAPTER 17 AIRLINE SUSPENSION PROCEDURES .. 65 CHAPTER 18 TRAVEL AGENCY COMMISSIONER (TAC) .. 66 3 BSP Manual for Agents NewGen ISS Effective 1 September 2021 INTRODUCTION The BSP Manual for Agents is part of the Passenger Sales Agency Agreement and contains the basic rules and procedures for participation in a BSP.
The BSP is a system designed to facilitate and simplify the selling, refunding, reporting and remitting procedures of IATA Accredited Agents on behalf of BSP Airlines. Through the BSP, IATA consolidates the amounts owed by each Agent and the
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