Transcription of IBM BPM Loan assessment process lab
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IBM BPM Loan assessment process lab
IBM Software IBM BPM loan assessment process lab Page 1 IBM BPM loan assessment process lab This tutorial refers to the loan assessment process example used in Chap. 9 of M. Dumas, M. La Rosa, J. Mendling, Reijers, Fundamentals of Business process Management, Springer 2013. This example can be downloaded from The loan assessment process (also called mortgage application process in this document) is a mixture of modern and archaic. loan applications can be completed either at branch offices or over the Web. However, once applications are received, they are printed out and assigned to inboxes. Processing these loan applications is a highly variable, non-standard process with little to no visibility on status of any particular loan , nor how the loan company is performing overall on its key metrics and targets. Once a loan is approved, the actual creation of the customer and loan information in the systems of record is a swivel-chair action, requiring loan Officers to enter the loan information in a legacy application or database manually.
IBM Software IBM BPM – Loan assessment process lab Page 3 since they are driven by the same organisation. The standard format ensures maximum portability of
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