Transcription of IBM Management Principles & Practices
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IBM Management Principles & PracticesFor nearly 90 years now, IBM chairmen have defined and communicated the Principles by whichIBMers should manage the business, conduct themselves, direct their activities, guide theiremployees, and work with each other, their customers and their communities. Here is a variedselection of those Beliefs and Management PrinciplesAs you all know, we have long held to three basic beliefs in the conduct of this business: Respectfor the individual, the best customer service and superior accomplishment of all beliefs, combined with IBM Management Principles , express the goals we seek, the meanswe use to achieve them, and the obligations we accept along the ideas don t change.
The best managers become actively involved with their people and what they are trying to accomplish. By and large, new managers will evolve their own individual approaches. This is as it should be. So long as they bring out the energies and talents of their people, they will be managing in the best tradition of IBM Š regardless of style. Frank ...
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