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IHI Framework for Improving Joy in Work - NCHA

IHI Framework for Improving Joy in Work AN IH I RES OUR CE 20 University Road, Cambridge, MA 02138 How to Cite This Paper: Perlo J, Balik B, Swensen S, Kabcenell A, Landsman J, Feeley D. IHI Framework for Improving Joy in Work. IHI White Paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2017. (Available at ) WHITE P APER AUTHORS: Jessica Perlo, MPH: Network Director, IHI Open School Barbara Balik, RN, EdD: Senior Faculty, IHI, and Co-founder, Aefina Partners Stephen Swensen, MD: Medical Director for Professionalism and Peer Support, Intermountain Healthcare, and Senior Fellow, IHI Andrea Kabcenell, RN: Vice President of Innovation, IHI Julie Landsman: Project Coordinator, IHI Derek Feeley: President and CEO, IHI Acknowledgements: IHI would like to thank the following organizations for their contribution to the IHI Framework for Improving Joy in Work: American Medical Association; Barry Wehmiller; Baylor Scott & White Health; Bellin Health Systems; Beth Israel Deaconess Medical Center; Brigham and Women s Hospital; Gaylord Hotels; Google.

Four Steps for Leaders 8 IHI Framework for Improving Joy in Work 16 Measuring Joy in Work 21 ... nine critical components of a system for ... symptoms of burnout.1 Thirty-three percent of new registered nurses seek another job within a

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