Transcription of IHI Framework for Improving Joy in Work - NCHA
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IHI Framework for Improving Joy in Work AN IH I RES OUR CE 20 University Road, Cambridge, MA 02138 How to Cite This Paper: Perlo J, Balik B, Swensen S, Kabcenell A, Landsman J, Feeley D. IHI Framework for Improving Joy in Work. IHI White Paper. Cambridge, Massachusetts: Institute for Healthcare improvement ; 2017. (Available at ) WHITE P APER AUTHORS: Jessica Perlo, MPH: Network Director, IHI Open School Barbara Balik, RN, EdD: Senior Faculty, IHI, and Co-founder, Aefina Partners Stephen Swensen, MD: Medical Director for Professionalism and Peer Support, Intermountain Healthcare, and Senior Fellow, IHI Andrea Kabcenell, RN: Vice President of Innovation, IHI Julie Landsman: Project Coordinator, IHI Derek Feeley: President and CEO, IHI Acknowledgements: IHI would like to thank the following organizations for their contribution to the IHI Framework for Improving Joy in Work: American Medical Association; Barry Wehmiller; Baylor Scott & White Health; Bellin Health Systems; Beth Israel Deaconess Medical Center; Brigham and Women s Hospital; Gaylord Hotels; Google; Healthcare Transformation Project at ILR School of Cornell University; Hospitality Quotient.
WHITE PAPER: IHI Framework for Improving Joy in Work •Institute for Healthcare Improvement ihi.org 6 To inform this work, IHI led three 90-day Innovation Projects on Joy in Work in 2015–2016, with the goal of designing and testing a framework for health systems to improve joy in work. The
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