Implementing a Diversity & Inclusion Strategy A Case Study

Implementing a Diversity & Inclusion Strategy A case Study Thesis submitted in accordance with the requirements of the University of Liverpool for the degree of Doctor of Business Administration by Michael Per Fajerson June 2017 P a g e | 2 Abstract Current scholar-practitioner literature demonstrates that Diversity and Inclusion (D&I) are necessary for organisational performance. All organisational members are needed for an inclusive corporate culture to be genuine. The problem for a large global organisation with Swedish roots was that its D&I Strategy had not been turned into action as expected. This was evident from discussions with the organisation s D&I manager and from the 2014 employee satisfaction survey. The research question of this Study was: How can the organisation turn its D&I Strategy into action? Using a purely qualitative case Study design, the research objective of this Study was to investigate how 18 very diverse middle managers and rank and file employees throughout this global organisation would turn the organisation s D&I Strategy into practical action using existing D&I material.

Implementing a Diversity & Inclusion Strategy – A Case Study ... Effective Awareness-Building, Effective Implementation, and Effective Conflict-Handling. Identifying researcher bias, member checking, and triangulation established trustworthiness. ... Middle management is the key employee group to turn strategy into practical action

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  Management, Effective, Implementing, Strategy, Case, Inclusion, Diversity, Implementing a diversity amp inclusion strategy

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