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implementing CARE’s CSC process to improve quality of ...

care Technical GuidanceTOOlKITThe Community Score Card (CSC): A generic guide for implementing care s CSC process to improve quality of servicesThis toolkit is based on the original Community Score Card tool developed by care Malawi in 2002. To learn more about care s CSC work and obtain other reference materials, please visit: +Score+Card+CoP Copyright 2013 Cooperative for Assistance and Relief Everywhere, Inc. ( care ). All rights grants permission to not-for-profit organizations engaged in humanitarian activities to reproduce this work, in whole or in part, for noncommercial purposes in connection with such activities. This work is not to be sold, rented, leased, or used for advertising or other promotional purposes without care s express written consent. As a condition to care granting permission to reproduce this work, the following notice shall appear conspicuously with any and all reproductions: The Community Score Card (CSC): A generic guide for implementing care s CSC process to improve quality of services .

CAREs CSC process to improve quality of services The Community Score Card (CSC) Identify how servIces are being experIenced by the users and providers report on quality of services to a district executive committee or assembly ensure InForMed decision making Involve the community and service providers

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