Transcription of Improving Patient Flow and Reducing Emergency …
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Improving Patient Flowand Reducing EmergencyDepartment Crowding:A Guide for HospitalsImproving Patient Flow and Reducing Emergency Department Crowding:A Guide for HospitalsMegan McHugh, PhDKevin Van Dyke, MPPMark McClelland, MN, RNDina Moss, MPAO ctober 2011 AHRQ Publication No. 11(12)-0094 This document is in the public domain and may be used and reprinted without citation:McHugh, M., Van Dyke, K., McClelland M., Moss D. Improving Patient Flow and Reducing EmergencyDepartment Crowding: A Guide for Hospitals. (Prepared by the Health Research & Educational Trust, anaffiliate of the American Hospital Association, under contract 290-200-600022, Task Order No. 6).AHRQ Publication No. 11(12)-0094. Rockville, MD: Agency for Healthcare Research and Quality; October 2011.
physicians and clinics refer patients to the ED for a variety of reasons,12 including convenience for after-hours care, reluctance to take on complex cases, liability concerns, and the need for diagnostic testing that cannot be performed in their offices. …
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