Transcription of Improving Patient Flow and Reducing Emergency …
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Improving Patient Flow and Reducing Emergency …
Improving Patient Flowand Reducing EmergencyDepartment Crowding:A Guide for HospitalsImproving Patient Flow and Reducing Emergency Department Crowding:A Guide for HospitalsMegan McHugh, PhDKevin Van Dyke, MPPMark McClelland, MN, RNDina Moss, MPAO ctober 2011 AHRQ Publication No. 11(12)-0094 This document is in the public domain and may be used and reprinted without citation:McHugh, M., Van Dyke, K., McClelland M., Moss D. Improving Patient Flow and Reducing EmergencyDepartment Crowding: A Guide for Hospitals. (Prepared by the Health Research & Educational Trust, anaffiliate of the American Hospital Association, under contract 290-200-600022, Task Order No. 6).AHRQ Publication No. 11(12)-0094. Rockville, MD: Agency for Healthcare Research and Quality; October 2011. The opinions presented in this report are those of the authors, who are responsible for its content, and donot necessarily reflect the position of the Department of Health and Human Services or the Agencyfor Healthcare Research and : The authors would like to express their sincere gratitude to the Patient flowimprovement teams from the hospitals that participated in the Urgent Matters Learning Network(UMLN) I and II:iiGrady Health SystemAtlanta, GABoston Medical CenterBoston, MA Henry Ford HospitalDetroit, MI Elmhurst Hospital CenterElmhurst, NY Inova Fairfax HospitalFalls Church, VA BryanLGH Medical CenterLincoln, NE The Regional Medical Center at Memphis Memphis, TNSt.
ED crowding can be mitigated by improving patient flow throughout the hospital. ... In 2007, the most recent year for which data are available, 1.9 million people—representing 2 percent of all ED visits—left the ED before being seen, typically because of long wait times.6These walk-outs
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