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Improving Patient Flow and Resource Utilization in …
Vincent Chow1 John French1 Martin Puterman2 Pablo Santibanez1 Scott Tyldesley1 Greg Werker2 Methodology Improving Patient Flow and Resource Utilization in an Improving Patient Flow and Resource Utilization in an ambulatory Cancer Clinic through Simulation ModellingAmbulatory Cancer Clinic through Simulation Modelling Site of consultation for cancer outpatients with physicians and clinicians Located at the Vancouver Centre, largest of five centres in the province Provides three types of treatment programs: Medical Oncology, Radiation Oncology and Surgical Oncology There are three Patient types within each program: New patients (NP), Follow-up patients (FU) and Inter-program Consult patients (C) About 200 patients per day; more than 50,000 appointments in 2007/2008 A typical Patient flow: 2.
Vincent Chow1 • John French1 • Martin Puterman2 • Pablo Santibanez1 • Scott Tyldesley1 • Greg Werker2 Methodology Improving Patient Flow and Resource Utilization in an Ambulatory Cancer Clinic through Simulation Modelling Site of consultation for cancer outpatients with physicians and clinicians
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