Transcription of Improving Patient Safety Through Provider Communication …
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Improving Patient Safety Through Provider Communication …
Improving Patient Safety Through Provider Communication Strategy Enhancements Catherine Dingley RN, PhD, FNP; Kay Daugherty RN, PhD; Mary K. Derieg RN, DNP; Rebecca Persing, RN, DNP Abstract The purpose of this study was to develop, implement, and evaluate a comprehensive Provider / team Communication strategy, resulting in a toolkit generalizable to other settings of care. The specific aims included implementation of a structured Communication tool; a standardized escalation process; daily multidisciplinary Patient -centered rounds using a daily goals sheet; and team huddles.
team huddles. The study setting was the 477-bed medical center of the Denver Health and Hospital Authority, an integrated, urban safety-net system. Utilizing a pre-test/post-test design, baseline and post-intervention data were collected on pilot units (medical intensive care unit, acute care unit, and inpatient behavioral health units).
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