Transcription of Improving Safety Communication with Behavior-Based Safety
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Improving Safety Communication with Behavior-Based Safety
Session 716 Improving Safety Communication Skills: Becoming an Empathic Communicator Joshua H. Williams, Senior Project Manager Safety Performance Solutions Blacksburg, VA Introduction Effective Safety Communication is the cornerstone of a healthy organizational Safety culture. As Geller (2005) points out, ..the status of Safety in your organization is largely determined by how Safety is talked about, from the boardroom to the breakroom (p. 117). The current paper addresses how various Communication patterns impact Safety Communication and provides guidelines to foster Empathic Communication to improve organizational culture and performance.
Session 716 . Improving Safety Communication Skills: Becoming an Empathic Communicator . Joshua H. Williams, Ph.D. Senior Project Manager . Safety Performance Solutions
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