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Improving the Discharge Process - HFAP

Improving the Discharge ProcessJerome A. Dixon, , MNS, CCD, FACOFPJune 10, 2010 Objectives Identify problems with current hospital discharges Discuss the impact of unanticipated readmissions on the healthcare system & patient Identify common errors which occur during the Discharge Process Discuss new HFAP standards Discuss key steps/strategies to Improving the Discharge processA Failure to CommunicateAt Discharge : 37% of patients able to state the purpose of all their medications 14% knew their medication s common side effects 42% able to state their diagnosisMakaryus, Amgad N., et al. (2005). Mayo Clinic Proceedings. Patients Understanding of Their Treatment Plans & Diagnosis At Discharge . Aug., 80 (8):991-994A Failure to CommunicateDischarge Summaries: Not readily available 12% to 34% available at first post- Discharge appointment 51% to 77% available at 4 weeks Lacking key components hospital course & tx.

Improving the Discharge Procedure & Reducing Hospital Readmissions • CMS: Lessons Learned – Community recruitment & engagement can take longer than anticipated ...

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  Process, Discharge, Hospital, Improving, Readmission, Improving the discharge process, Hospital readmissions

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