Transcription of Information Technology (IT) Service Catalog
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Information Technology (IT) Service Catalog
2017 National Cancer Institute at Frederick Information Technology (IT) Service Catalog Data Science and Information Technology Information Technology (IT) Service Catalog 1 Table of Contents Computer Services: .. 3 Computer Software Training .. 3 Consultancy and Advocacy .. 4 Desktop Support Services .. 5 Enterprise & Business Systems Support .. 6 Helpdesk Support Services .. 7 Systems Administration and Operations .. 8 Web Design .. 9 Web and Software Development .. 10 Data Center Services: .. 11 Server Co-Location .. 11 Server Hosting .. 12 High Performance Computing Services: .. 14 Batch Processing .. 14 MySQL Database Hosting .. 15 Oracle Database Hosting .. 16 Infrastructure Services.
• IT portfolio and application lifecycle management, • Business process analysis and improvement, • Relationship management, • Quality assurance, • Project management, • Policy interpretation an d development. What should you expect? Service availability – Normal business hours: Monday – Friday, 8:00am to 5:00pm ET, holidays ...
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