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Information Technology (IT) Service Catalog

2017 National Cancer Institute at Frederick Information Technology (IT) Service Catalog Data Science and Information Technology Information Technology (IT) Service Catalog 1 Table of Contents Computer Services: .. 3 Computer Software Training .. 3 Consultancy and Advocacy .. 4 Desktop Support Services .. 5 Enterprise & Business Systems Support .. 6 Helpdesk Support Services .. 7 Systems administration and Operations .. 8 Web Design .. 9 Web and Software Development .. 10 Data Center Services: .. 11 Server Co-Location .. 11 Server Hosting .. 12 High Performance Computing Services: .. 14 Batch Processing .. 14 MySQL Database Hosting .. 15 Oracle Database Hosting .. 16 Infrastructure Services: .. 17 Hosted Server Backup .. 17 Offline Data Archive.

Information Technology (IT) Service Catalog 8 Computer Services: Systems Administration and Operations . What is the service? Implementation, administration, operations and maintenance of computer systems to support the mission of the NCI at Frederick enterprise as well as the requirements of laboratories, programs and users.

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