Transcription of INSTRUCTIONS REQUIREMENTS - Pennsylvania
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INSTRUCTIONS REQUIREMENTS - Pennsylvania
COMMONWEALTH OF Pennsylvania . DEPARTMENT OF PUBLIC WELFARE. OFFICE OF MEDICAL ASSISTANCE PROGRAMS. MEDICAL ASSISTANCE. TRANSPORTATION. PROGRAM. INSTRUCTIONS . &. REQUIREMENTS . Prepared by the Division of Medical Assistance Transportation Programs Bureau of Managed Care Operation This Page Intentionally Left Blank TABLE OF CONTENTS. Contents Scope of Services .. 1. MATP Executive Summary .. 3. Glossary of Terms .. 7. General Responsibilities .. 17. 1. Inform and Educate Recipients and Other Stakeholders .. 20. A. Outreach .. 20. B. Written Materials .. 21. C. Limited English Proficiency (LEP) .. 21. 2. Operate an MATP Telephone Line .. 22. A. Telephone 22. B. Hearing Impaired/Disabilities .. 22. 3. Manage the Program to Ensure Cost-Effective and Appropriate Transportation Services are Provided .. 23. A. Data and Reporting.
COMMONWEALTH OF PENNSYLVANIA DEPARTMENT OF PUBLIC WELFARE OFFICE OF MEDICAL ASSISTANCE PROGRAMS MEDICAL ASSISTANCE TRANSPORTATION PROGRAM INSTRUCTIONS REQUIREMENTS ...
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