Transcription of Integrated-Report - FY 2020 - 2021 - hdfclife.com
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Integrated-Report - FY 2020 - 2021 - hdfclife.com
ReflectResurgeReshapeIntegRated RepORt 2020-21 ContentsTo view or download this report, please log on About this Report02 HDFC Life at a Glance06 Corporate Journey and Milestones08 Introduction to Capitals that Power our Business11 Our value Creation Model12 Business Model 14 Strategy20 Operating Environment 23 Risk Management & Business Continuity Planning34 Stakeholder Engagement36 Materiality 38 Overview of Our Six Capitals55 OutlookAn Ode to Unsung HeroesFY 2020-21 was one of the most difficult years for humanity. The battle against COVID-19 saw countless individuals dedicate themselves for the greater good of the society. To all these unsung heroes, we express our heartfelt gratitude. We thank all the frontline medical staff, the sanitation workers, the essential service providers, as well as our own employees and partners, who worked selflessly and relentlessly during these trying times to help all of us stay the above QR code to read the report on your handheld this ReportOur ApproachOur first Integrated Report endeavours to provide a holistic assessment of HDFC Life s financial and non-financial performance.
Value – ` 26,617 crore Assets Under Management – ` 173,839 crore Key Strengths Balanced product portfolio Market-leading digital capabilities, focus on data analytics, AI development, automation Robust risk management Customer-centric approach Diversified distribution 04 HDFC Life Insurance Company Limited
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