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INTERNAL COMMUNICATION, INFORMATION …
INTERNAL communication , INFORMATION satisfaction AND SENSE OF COMMUNITY: THE EFFECT OF PERSONAL influence Candace White, Ph. D. University of Tennessee Antoaneta Vanc University of Tennessee Gina Stafford University of Tennessee Key words: employee communication , INTERNAL communication , personal influence , public relations 2 INTERNAL communication , INFORMATION satisfaction AND SENSE OF COMMUNITY: THE EFFECT OF PERSONAL influence ABSTRACT This study examined how employees of a large, diverse organization view the flow of INFORMATION from top managers in positions of personal influence , employees communication preferences (amount, channels, types of INFORMATION ), their sense of community within the organization, and the relationship between those perceptions and their willingness to advocate for the organization.
2 INTERNAL COMMUNICATION, INFORMATION SATISFACTION AND SENSE OF COMMUNITY: THE EFFECT OF PERSONAL INFLUENCE ABSTRACT This study examined how employees of a large, diverse organization view the
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