Transcription of International Benchmarking Experiences from …
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Organisation for Economic Co-operation and DevelopmentPublic Management ServicePaper Presented at a ConferenceOrganised by the Danish Ministry of Finance on: International BenchmarkingCopenhagen20-21 February 1997 Sigurdur HelgasonPublic Management Service (PUMA)Organisation for Economic Co-operation and DevelopmentParisInternational BenchmarkingExperiences from OECD CountriesThe views expressed are those of the author and do notcommit or necessarily reflect the views of OECD Member Benchmarking - experience from OECD is Benchmarking ? Benchmarking is becoming a central instrument for improving the performance of the public development reflects that under the right conditions comparison can be an important driver public Management Service (PUMA) of the OECD has monitored developments in public sectorbenchmarking. A number of papers on Benchmarking have been prepared for PUMA1 and thediscussion in this paper reflects the Experiences they basic idea behind Benchmarking is simple: Find an organisation that is best at what your own organisation does; study how it achieves such results; make plans for improving your own performance ; implement the plans; and monitor and evaluate the other words: Benchmarking is to identify and implement best the basic ideas are simple, it may be more complex and challenging to put them intopractice.
OECD-PUMA International Benchmarking - Experience from OECD Countries 2 public sector it can be an important instrument for performance improvement.
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