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Internationalization - DHL | Global

Internationalization a driver for business performanceJanuary 20132 DHL Internationalization a driver for business performance1. Introduction 3 Background Methodology 52. Analysis International SMEs 8 International business activities 8 International competitive advantages 15 High-performers 17 High-performing SMEs 17 International high-performing SMEs 183. Conclusion 234. Annexes 25 Annex 1: Questionnaire: drivers of competitiveness for SME s trading internationally 26 Annex 2: Country focus 31 Table of conTenTs3 DHL Internationalization a driver for business performance1. InTroducTIon 4 DHL Internationalization a driver for business performanceIn an exacting economic environment, small and medium sized enterprises (SMEs) have been presented with a challenge. A challenge to grow and increase the profitability of their businesses against a backdrop of often weak report summarises the results of research into the performance and competitiveness of SMEs in this business environment, with a specific focus on attempts by SMEs to internationalise their businesses and how this impacts on their growth.

5 SMEs’ international competitiveness As trade barriers are removed and logistics and communication costs fall, small and medium-sized enterprises

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