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Introduction Handling Missed Appointments

Reducing Risk A Publication on Healthcare Risk Management from Princeton Insurance When patients Don t Return for Follow-up Care Page 1 of 4 July 2008 Princeton Insurance Healthcare Risk Services Department: (609) 452-9404 E-mail: When patients Don t Return for Follow-up Care Introduction Communication breakdowns are a major contributing factor in patient safety and malpractice claims. A patient who misses Appointments and suffers an injury as a result may have cause for a lawsuit if he or she has evidence that the physician did not provide clear information or make reasonable efforts to make sure the patient understood and complied with advice, including follow-up Appointments .

Continued care is essential to your health, and failure to adhere to the agreed upon plan of care may have significant consequences. (If the patient has a condition that requires specific care, state the care as well

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