Transcription of Introduction to Operations Management
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~metin1 Introduction toOperations ManagementChapter 1 These slides are based in part on slides that come with Cachon& Terwieschbook Matching Supply with Demand If you want to use these in your course, you may have to adopt the book as a textbook or obtain permission from the authors Cachon& Terwiesch. ~metin2 Learning Objectives Operations Management Introduction . Manufacturing and Service Operations . How can Operations Management help? ~metin3OM = Operations Management Management of ANY activities/process that create goods and provide services Exemplary Activities: Forecasting Scheduling, Quality managementProfit 10%OM Cost 20%Marketing Cost 25%Manufacturing Cost 45% Why to study OM Cost and profit breakdown at a typical manufacturing company How to make more profit?
Management of ANY activities/process that create goods and provide services ... Lawn mowing High percentage goods Low percentage goods 13. utdallas.edu/~metin 14 U.S. Manufacturing vs. Service Employment 0 20 40 60 80 100 45 50 55 60 65 70 …
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