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IT CHANGE MANAGEMENT Enterprise Change Management …

UCSF IT CHANGE MANAGEMENT Enterprise CHANGE MANAGEMENT process Version | 11/17/2020 Page i IT CHANGE MANAGEMENT Enterprise CHANGE MANAGEMENT process VERSION: REVISION DATE: 11/17/20 UCSF IT CHANGE MANAGEMENT Enterprise CHANGE MANAGEMENT process Version | 11/17/2020 Page ii Contents About this process Document .. 1 Intended Audience .. 1 Assumptions .. 1 CHANGE MANAGEMENT .. 2 CHANGE MANAGEMENT Description .. 2 CHANGE MANAGEMENT Objectives .. 2 When to Submit a CHANGE Request .. 2 When a CHANGE Request is Not 3 Types of Changes .. 3 Major Activities within CHANGE MANAGEMENT .. 4 UCSF CHANGE MANAGEMENT Organizational Hierarchy .. 6 Roles and Responsibilities .. 7 Operational Roles .. 7 Supporting Roles .. 9 Requesting a CHANGE .. 10 Submitters .. 10 Information Required to Create a CHANGE request .. 10 Review and Approval .. 11 Status and Status Transitions .. 14 Implementing the CHANGE .. 15 CHANGE the Status .. 15 Enter the Actual Start Time.

Change Management is the process to manage the introduction of any enhancement, modification, update, installation, or removal of any hardware, software, interface, or database, or document that will impact the existing production environment.

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  Change, Process, The process

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