Transcription of JOB DESCRIPTION DEPARTMENT: Reservations …
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JOB DESCRIPTION DEPARTMENT: Reservations …
JOB DESCRIPTION department : Reservations position : supervisor 1 JOB OVERVIEW: Supervise, train, schedule and evaluate reservation Agents, ensuring that all procedures are performed to the hotel's standards. Assist where necessary to ensure optimum service to guests, visitors and other departments. REPORTS TO: Front Desk Manager. SUPERVISES: reservation Agents. WORK ENVIRONMENT: Reservations department . Job involves working: under variable temperature conditions (or extreme heat or cold). under variable noise levels. outdoors/indoors. around fumes and/or odor hazards. around dust and/or mite hazards. around chemicals. KEY RELATIONSHIPS: Internal: Staff in Reservations , Front Desk, PBX, Sales, Housekeeping, Engineering, Food and Beverage; Hotel Assistant Managers, and Executive Offices.
JOB DESCRIPTION DEPARTMENT: Reservations POSITION: Supervisor 4 SECONDARY JOB FUNCTIONS 1. Assist in Front Desk areas as assigned. 2. Receive, sort and distribute guest and departmental mail.
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