Transcription of KEY CONCEPTS AND ISSUES IN PROGRAM EVALUATION …
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KEY CONCEPTS AND ISSUES IN PROGRAM EVALUATION …
1chapter 1 KEY CONCEPTS AND ISSUES IN PROGRAM EVALUATION AND PERFORMANCE MEASUREMENTI ntroduction 3 Integrating PROGRAM EVALUATION and Performance Measurement 4 Connecting EVALUATION and Performance Management 5 The Performance Management Cycle 6 What Are programs and Policies? 9 What Is a Policy? 9 What Is a PROGRAM ? 10 The Practice of PROGRAM EVALUATION : The Art and Craft of Fitting Round Pegs Into Square Holes 10A Typical PROGRAM EVALUATION : Assessing the Neighbourhood Integrated Service Team PROGRAM 13 Implementation Concerns 13 The EVALUATION 14 Connecting the NIST EVALUATION to This Book 15 Key CONCEPTS in PROGRAM EVALUATION 16 Ten Key EVALUATION Questions 18Ex Ante and Ex Post Evaluations 24 Causality in PROGRAM Evaluations 252 PROGRAM EVALUATION AND PERFORMANCE MEASUREMENTThe Steps in Conducting a PROGRAM EVALUATION 26 General Steps in Conducting a PROGRAM EVALUATION 27 Summary 39 Discussion Questions 40 References 40 Chapter 1 Key CONCEPTS and ISSUES 3 INTRODUCTIONIn this chapter, we introduce key CONCEPTS and principles for PROGRAM
ment. Evidence-based or evidence-informed policy making has become an important fea-ture of the administration of governments in Western countries (Campbell, Benita, Coates, Davies, & Penn, 2007; Solesbury, 2001). Evidence-based decision making depends heavily on both evaluation and performance measurement.
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