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Key Performance Indicators Evaluation and …
97 Journal of ETA Maritime ScienceBentaleb et al / JEMS, 2015; 3(2): 97-116 Received: 30 June 2015 Accepted: 04 September 2015 Key Performance Indicators Evaluation and Performance Measurement in Dry Port-Seaport System: A Multi Criteria ApproachFatimazahra BENTALEB1, Charif MABROUKI1, Alami SEMMA11 Engineering, Industrial Management and Innovation Laboratory - University HASSAN I - MOROCCO, port-seaport services are key elements of a multimodal transport. They represent the needed infrastructure for its development. In this case, evaluating and improving their Performance is necessary to achieve international competitiveness. The purpose of this paper is to develop a new model of Performance measurement for the dry port-seaport system. To this aim, we have consolidated available researches and existing studies in order to identify and develop our proposed model framework. In this paper, a multi-criteria hierarchical model framework using MACBETH for dry port-seaport system has been developed.
97 Journal of ETA Maritime Science Bentaleb et al / JEMS, 2015; 3(2): 97-116 Received: 30 June 2015 Accepted: 04 September 2015 Key Performance Indicators Evaluation and Performance Measurement
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