Transcription of KEY PERFORMANCE INDICATORS for Hospital …
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KEY PERFORMANCE INDICATORS for Hospital services prepared by: Dr Sohail Iqbal information system Expert TRF+, Khyber Pakhtunkhwa January 10, 2017 ii Contents 1. 1 2. 2 3. system 3 Management Levels .. 3 PERFORMANCE domains .. 4 PERFORMANCE measures (KPIs) .. 5 Data sources .. 6 Configuring Scorecards .. 7 Benchmarks and PERFORMANCE Standards .. 8 Weightage / Formula / Scoring Engine .. 8 Cascading Measures .. 10 Processes and tools .. 10 Data collection process .. 11 Data capture tools .. 11 Web-based data management and reporting system .. 11 4. KPIs Summary List of Hospital services (Total KPIs: 18, Total Score: 90).. 18 5. KPI Details of Hospitals Year: 2016 (Total KPIs: 18, Total Score: 90).. 20 Annex Filled Post Index : Percentage of essential posts filled against sanctioned 38 Annex - Staff Presence Index : Percentage of staff 40 Annex - : Drug Availability Index (DHIS) Secondary 41 Annex - : Essential Equipment Availability and Functionality Index (IMU) Secondary 42 iii List of Abbreviations CMW Community Midwife DFID Department for International Development DGHS Director General of Health services DHDC District Healthcare Development Center DHIS District Health information system DoH Department of Health DHO District Health Officer DDOH Deputy District Health Officer EPI Expanded Programme on Immunization FP Family Planning IMR Infant Mortality Rate KPI Key PERFORMANCE indicator LHW Lady Health Worker M&E
KEY PERFORMANCE INDICATORS for Hospital Services prepared by: Dr Sohail Iqbal Information System Expert TRF+, Khyber Pakhtunkhwa January 10, 2017
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