Knowledge is power - PwC

Knowledge is powerConsumer protection Act Series #1 Make sure you don t get it wrong on consumer rightsNovember proposal is protected under the copyright laws of South Africa and other countries as an unpublished work. This proposal contains information that is proprietary and confidential to PricewaterhouseCoopers Incorporated, which shall not be disclosed outside the recipient s company or duplicated, used or disclosed in whole or in part by the recipient for any purpose other than to evaluate this proposal. Any other use or disclosure in whole or in part of this information without the express written permission of PricewaterhouseCoopers Incorporated is this issue: We provide an overview of the consumer protection Act (CPA), its application and the arrangement of the Act We discuss the date when the CPA will apply to business We highlight matters that will be more fully discussed in future publications of the PwC consumer protection Act Series We discuss how the CPA currently applies to business prior to 31 March 2011 We provide business with an overview of matters to consider in preparation of implementation of the CPA We summarise the penalties for non-compliance with the CPAC onsumer protection Act Series #1 Knowledge is power 1 Overview of the CPAS outh Africa s consumer Protect

2 Consumer Protection Act Series #1 – Knowledge is power Arrangement of the Act In addition to the usual chapters on interpretation, purpose, application, enforcement and …

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