Transcription of Labour Turnover & Costs in the Australian Accommodation ...
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Labour Turnover & Costs in the Australian Accommodation ...
Labour Turnover & Costs in theAustralian Accommodation IndustryPlatinum PartnerResearch ByCHRISTOPHER BROWNM anaging Director & CEO, TTF AustraliaPlatinum PartnerAcknowledgementsProject Reference Panel and Participants:The research for this projectwas undertaken by the GriffithBusiness School at GriffithUniversity, a Sustainable Tourism CRC (STCRC) authors of the detailedproject papers are ProfessorMichael Davidson and Dr NilsTimo. Research assistancewas provided by NatashaCurrant and Scott TTF Australia (TTF) staff who worked on this project were Peter Staveley (NationalManager, Infrastructure,Investment & Planning), HelenEvening (Manager, Research &Analysis) and Kate Lennon (Manager, Hotel Investment).TTF and STCRC thank the following TTF Members for theirassistance during the project:Simone Haynes (Voyages Hotels & Resorts) Paul Mason (Hyatt Regency Adelaide);William Warner (Park HyattCanberra); Peter Wade (Park Hyatt Sydney); DarrylPrince (Accor Asia Pacific); Craig Davidson & Ben McCarron(Hamilton Island Resort) andBruce Copland (Toga Group).
Labour turnover is a significant cost to hotels. Combining the turnover costs for executive, managerial, supervisory and operational staff (based on the
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