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Lean Problem Solving Zele 1107

Author: Dirk DenutAuthor: Dirk DenutDate: month / 2011 Problem SolvingContent What do we know already? Introduction Benefits & goal Types 8 Step Problem Solving process Why? When? How? Quiz Time What do we know already?IntroductionBenefits of Structured Problem Solving process Remove time lostin debate Identify weakpoints in processes Discover systemiccauses Explain with reasons whyan incident occurred Gives a factualrepresentation of the incident Compare what actuallyhappened against what shouldhave happened, at any point during the , at any point during the Problem Solving to of Problem Solving methodsDMAICDMAIC8 Step Problem Solving data driven toolLast 3 Steps Deploy SolutionFirst 5 StepsDeploy SolutionShare KnowledgeCreate StandardsSolve theActual Problem8 Step Problem Solving ProcessWhy use this process approach? Process has proven its usefullness in other companies Common methodology everybody understands how Focus on Fixing it - first time right Define priorities Sharing the lessons learned with othersWhen do we use the 8 Step Process?

8 Step Problem Solving – data driven tool Last 3 Steps First 5 Steps Deploy Solution Share Knowledge Create Standards Solve the Actual Problem

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